Settings

Configure team working hours and onboarding response targets.

General Settings

Default rules applied across the onboarding workflow.

Default response target

working hours

Warning threshold

Exclude UK bank holidays from working-time calculations

Create pretend notifications when cases move between teams

Notifications are stored inside Onboard and simulate messages sent to teams.

Waiting times only accumulate while the responsible team is working.

Team	Working Days	Daily Hours	Response Target
HR	Mon Tue Wed Thu Fri Sat Sun	8.5	hours
MIS	Mon Tue Wed Thu Fri Sat Sun	8.0	hours
IT	Mon Tue Wed Thu Fri Sat Sun	9.0	hours
Card Services	Mon Tue Wed Thu Fri Sat Sun	7.5	hours

Remove all changes and restore the original demonstration data.

This page demonstrates how administrators can configure the onboarding workflow, team availability and system behaviour.

Demo data

The configuration values shown here are for demonstration purposes and do not affect any real staff onboarding process.

Live version

In production, these settings would control workflow rules, notifications, working hours, deadlines and team responsibilities across the live system.